Complete Airbnb Management Tailored to Maximise Your Property’s Success
About service
At HavenStayz, we take the hassle out of hosting. From expert listing creation to dynamic pricing strategies and 24/7 guest management, our comprehensive Airbnb Management service ensures your property runs smoothly and achieves its full earning potential.
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Expert Airbnb Listing Management
We craft compelling, optimised listings with engaging descriptions and high-quality photos to attract more bookings. -
Dynamic Pricing for Maximum Earnings
Our team actively manages your pricing, adjusting it weekly based on market trends and local demand, helping you secure the best returns. -
Stress-Free Guest Communication
We handle all guest interactions, from booking inquiries to post-stay reviews, ensuring seamless communication and excellent guest satisfaction. -
Ongoing Property Oversight
Our service includes regular maintenance checks and emergency support to keep your property in top condition while providing peace of mind.
How the Airbnb Management Service Works
Listing Creation and Optimisation
We create a professional Airbnb listing, complete with optimised descriptions and high-quality photos to ensure maximum appeal.
Dynamic Pricing Management
Weekly updates to your pricing strategy ensure you stay competitive and take full advantage of market demand fluctuations.
Guest Communication and Screening
From inquiry to departure, we manage all guest interactions and carefully vet bookings to ensure responsible and respectful guests.
Check-In, Check-Out, and 24/7 Support
We coordinate hassle-free guest arrivals and departures while providing round-the-clock support for any inquiries or issues.
Maintenance and Oversight
We handle ongoing property maintenance and respond to emergencies to protect your investment and provide a seamless hosting experience.
Frequently Asked Questions
We operate all over Melbourne, including Southbank, Fitzroy, St Kilda, Docklands, and surrounding suburbs. No matter where your property is located, we have the infrastructure to manage it seamlessly.
If a guest causes damage, we handle the entire claims process through Airbnb’s AirCover insurance on your behalf. We document the issue, file the claim, and coordinate repairs to ensure your property is quickly restored to its best condition.
Of course! While we handle the day-to-day operations to save you time, we keep you updated on key aspects, such as pricing strategies and guest policies, to ensure our approach aligns with your preferences. Our goal is to provide a seamless service while respecting your level of involvement.
We combine local expertise, personalised service, and a performance-focused approach tailored to Melbourne’s short-term rental market. Unlike other platforms, we provide manual pricing updates (not just automated tools), assign one dedicated housekeeper per property for consistent 5-star cleanliness, and offer next-day payouts after guest check-in on Airbnb — giving you faster access to your income and full transparency over your earnings.
No — while at least 50% of bookings typically come through Airbnb, we also list properties on other major platforms like Booking.com, Agoda, Stayz, and Google Vacation Rentals. This multi-platform strategy helps maximise occupancy and ensures your property gets exposure to a wider audience of travellers.
Book a Consultation
Contact us to discuss seamless and professional management for your property.
